Meet the team

Gemma Murphy
Managing Director | Employment Solicitor | Mediator

Gemma is an experienced HR and employment solicitor and HR Consultant. She has extensive experience in dealing with both day-to-day HR matters through to complex employment issues, within a broad range of organisations. Gemma’s legal experience together with her practical on the ground experience brings an extra dynamic to her delivery and methodology in advising clients and guiding them through HR mazes whilst balancing commercial needs of an employer.

Whilst being passionate about what she does, Gemma understands the importance of listening to the needs of her clients and providing simple, commercial and realistic advice! Her clients regularly commend her for her calming and pragmatic approach.

Gemma is a qualified workplace mediator and member of the Employment Law Association.

Sarah King
Company Director | Principal HR Consultant | Trainer

Sarah is a seasoned HR professional with extensive senior-level experience in both the private and public sectors, spanning various industry sectors. She is highly experienced in handling contentious employment investigations, where her knowledge of employment law coupled with an open-minded approach provide a fair and balanced outcome for client cases.

Sarah is known for her approachable yet professional demeanor, which allows her to handle investigations with both ease and confidence and ensure all parties feel heard and respected.

Beyond her investigative expertise, Sarah is passionate about employee engagement, organisational change, and enhancing both individual and team performance. She leverages her accreditation as an Insights Discovery trainer to drive impactful training programs and boost workplace morale.

Heidi Roper
Company Director | Principal HR Consultant | Mediator

Heidi is a proven strategic senior HR professional who supports both leaders and management teams in delivering exceptional performance through the effective engagement of their teams. Heidi implements organisational design practices to align people’s architecture and company objectives, driving sustainable growth and competitive advantage. Heidi’s natural and engaging communication style enables her to build relationships quickly, and her dynamic yet compassionate nature means that she quickly becomes a trusted and critical friend to the businesses she supports.

With first-hand experience of the challenges faced by large corporate organisations, SMEs, and developing and established businesses across a wide variety of sectors, Heidi is a truly commercial HR professional. Whilst an experienced HR generalist, Heidi specialises in Mediation, Insights Discovery personality profiling, Training, People and HR strategy.

Paul Burton
Legal Director | Employment Solicitor

Paul has been an employment solicitor for nearly 20 years and is known for his in-depth knowledge and expertise in the areas of employment law and human resources. He was a partner at a sizeable South Coast law firm before coming to ViewHR and has often been asked to be a guest speaker at HR events, including lectures for CIPD.  He regularly provides training to clients in relation to their human resources, for example, performance management and tackling sickness absence.

Paul is a member of the Employment Lawyers Association and has been recognised for many years in the Legal 500, a leading independent legal directory. He specialises in both contentious and non-contentious employment law matters, including unfair dismissal, whistleblowing, disability discrimination, TUPE, settlement agreements, contracts and policies.

Get in touch with Paul: 02031 618959 | paul@viewhr.co.uk

Beth Young
Senior HR Consultant | Trainer

Fellow CIPD qualified, Beth is a Senior HR Professional who is passionate about driving business performance through pragmatic, commercially focussed and professional HR. Extensive experience in all aspects of Strategic and Operational HR for businesses of all shapes and sizes across multiple sectors including financial and other professional services, engineering, care, manufacturing, service & sales, IT and hi-tech start-ups, agriculture and hospitality.

Since her transition from HR Director to a consulting role several years ago, Beth has worked with a number of different clients on both a retained and adhoc basis, all with their own unique requirements, but has always built strong trusted relationships and received great feedback and commendations.

Beth’s experience covers all aspects of HR but has particular experience in employee relations and disputes, long term sickness and capability, TUPE, redundancy, reorganisations, employee engagement, employee benefits, compensation and remuneration and HRIS implementations.

Nicky Smith
Senior HR Consultant | Trainer

Nicola is a CIPD, qualified HR and Training Consultant with over 20 years’ experience working across a wide variety of sectors. She combines commercial know-how with practical HR expertise, supporting organisations through everything from day-to-day people challenges to complex change programmes such as TUPE transfers, restructures and acquisitions.

She is passionate about helping organisations get the very best from their people. Whether advising on employee relations, updating HR policies, or designing and delivering management training, Nicola brings a supportive and pragmatic approach. Clients often describe her as approachable, providing solutions that are both commercially realistic and people-focused.

Alongside her HR expertise, Nicola is an experienced trainer and business coach, with a proven track record in developing teams. She thrives on building trusted relationships with her clients and is committed to offering advice that is not only legally compliant but also practical, clear and easy to put into action.

Nicola is a Member of the Chartered Institute of Personnel and Development and a qualified business coach.

Laura Campbell
HR Consultant | Trainer

Laura is a highly skilled HR Manager with a degree in Business Management and a CIPD Level 5 qualification. She has extensive experience in a diverse range of industries, providing her with broad knowledge of employee relations and business needs.

Laura’s expertise covers multiple HR aspects, including managing day to day employee relations matters to developing and implementing strategies aligned with organisational goals. She has the ability to balance the commercial needs of her clients alongside their employee’s well-being. Laura is also dedicated to supporting line managers in enhancing their leadership skills to effectively manage their teams. Laura takes a comprehensive approach to HR, addressing both strategic and operational aspects.

She is particularly interested in employee engagement and is committed to creating a work environment where employees feel valued and motivated. Laura proactively identifies opportunities to improve employee satisfaction and retention, working closely with managers to empower them with the necessary skills and tools to achieve results within their teams.

With her diverse industry experience, Laura has a unique perspective on managing HR challenges. She is skilled at handling all employee relations matters, ranging from, conflict resolution, performance management, capability assessment, sickness absence management, and grievance investigations.

Jondelle Bartlett
HR Consultant

Jondelle is an experienced CIPD Level 3 qualified HR professional with a genuine passion for supporting both clients and colleagues through expert people management. Her exceptional interpersonal skills and strong organisational abilities enable her to juggle multiple client relationships whilst maintaining the high standards that ViewHR is known for. With a particular interest in employee engagement, Jondelle understands the vital role that motivated, valued employees play in organisational success and works to create environments where people can thrive.

A strong advocate for leveraging technology in HR, Jondelle embraces the benefits that automation and digital solutions can bring to organisations of all sizes. She has in-depth experience conducting workplace investigations with sensitivity and thoroughness, as well as implementing and optimising human resources information systems (HRIS) to streamline processes and improve data accuracy. Her technical expertise, combined with her people-first approach, ensures clients receive both practical solutions and empathetic support.

Jondelle is committed to continuous professional development and is currently studying for her CIPD Level 5 qualification. Additionally, she is exploring the emerging field of artificial intelligence in HR, investigating how AI can complement human expertise in areas such as recruitment, retention strategies, and employee development, whilst automating administrative tasks like drafting policies, contracts, job descriptions and interview questions.

Cat Lowe
Accounts and Business Manager

Cat joined ViewHR to support the continued growth of the business, bringing with her a wealth of business and finance support experience gained across diverse industries. With a proven track record in operational excellence and financial management, she plays a pivotal role in ensuring the smooth running of the organisation’s core functions. As the head of our Accounts, Operations and Compliance functions, Cat is responsible for leading her team across multiple critical areas of the business, overseeing all financial processes, managing the entire client journey from seamless onboarding through to ongoing service delivery, and ensuring that both our team and clients have everything they need to work efficiently and effectively.

Cat’s compliance expertise ensures that ViewHR maintains the highest standards across all regulatory requirements, keeping the business and our clients protected and audit-ready. She works proactively to identify potential risks and implement robust systems and processes that safeguard the integrity of our operations. Her meticulous attention to detail and commitment to getting things right means she creates streamlined workflows that eliminate inefficiencies and enable our team to focus on delivering exceptional service.

Becki Hanford
HR Administrator

Becki Hanford is an experienced HR Advisor having worked in HR for over 15 years. She has worked across a diverse range of industries, including Retail, Telecommunications, Finance, Social Housing, and Higher Education, giving her a broad understanding of organisational needs and employee relations.

Becki’s expertise spans multiple HR areas, including employee relations, recruitment, performance management, compensation and benefits, and HRIS. She has a particular passion for HR administration, ensuring processes are structured, consistent, and effective, while delivering an excellent experience for clients. Becki is dedicated to providing reliable, thoughtful support that helps teams operate smoothly and efficiently.

Sophie Harvey
HR Administrator

Sophie is our talented HR Administrator with previous experience in the legal sector, where she developed a strong foundation in attention to detail and client service. She obtained her CIPD Level 3 qualification to enhance her HR expertise and better support both the team and our clients with professional, knowledgeable assistance.

Sophie is passionate about HR, with a particular interest in employee relations and finding innovative ways to improve operational and HR efficiencies. She has a keen interest in human resources information systems (HRIS) and stays current with emerging HR trends, particularly the evolving role HR will play in shaping the future of work. Sophie’s proactive approach and commitment to continuous improvement ensure she delivers excellent administrative support that keeps our operations running smoothly.

Jo Deller
Associate Senior HR Consultant

With over 30 years’ experience in People development, most recently as a senior leader and Director of an international charity, I am passionate about building inclusive, purpose-driven workplaces that drive both employee well-being and business success. 

I wear many hats – Director of HR, Consultant, and Coach to name a few and especially enjoy working in the employee engagement, leadership development, and culture transformation space.

A Fellow of the Institute of Leadership and a certified Myers-Briggs Practitioner, I bring a working knowledge of growing individual and team potential. Known for a straightforward and authentic approach, I believe the path to bottom-line profit is best achieved by prioritizing the well-being of employees—empowering them to thrive and contribute meaningfully to the workplace.

Whether coaching senior leaders, enacting company policies and procedures or guiding organizations through change, I am committed to achieving measurable outcomes that align with both business goals and human-centered values

Anna Dalziel
Associate Senior HR Consultant | Trainer

Anna is an experienced HR professional with 20 years of experience in the public and private sectors and has held a variety of senior roles. Anna holds a Master’s degree in Personnel and development, is an ACAS accredited mediator and is a Chartered member of the CIPD. She also has a business degree and a high level of commercial acumen in supporting clients.

Anna has experience in all areas of HR but also specialises in Employee Investigations and is experienced at dealing with complex and sensitive situations. She uses her strong organisational development and employee well-being experience to help clients develop a comprehensive employee offer. Her approach is friendly and pragmatic. Anna is also a CIPD assessor.

Kelly Taylor
Associate Senior HR Consultant | Coach | Trainer

Kelly is a proven senior HR consultant with extensive experience partnering with leaders and management teams to deliver exceptional business performance through people. She combines a highly commercial approach with engaging and positive communication, enabling her to build trusted relationships quickly and deliver practical, results-focused solutions.

Kelly is an experienced trainer and certified TalentPredix™ practitioner, specialising in strengths-based training, coaching, and management development programmes that unlock potential and drive high performance.

Alongside her HR expertise, Kelly is a licensed menopause coach, passionate about creating inclusive and supportive workplaces where individuals and teams can thrive.

Shelley Poole
Associate Senior HR Consultant

Shelley is a Senior Associate HR Consultant with View HR who is highly experienced in handling a range of employee relations matters, including investigations, disciplinary and grievance hearings, and appeals.  She also has significant experience in managing organisational restructures and TUPE matters.

Shelley particularly enjoys designing and delivering training on people management topics, and her training is interactive and bespoke to the needs of each business.  Shelley also has a doctorate, having researched employee voice withing employee-owned businesses, and so has specialist knowledge in these areas.

Her experience spans a range of industries including manufacturing, hospitality, corporate, financial services, and the charity sector.  Shelley is an experienced charity trustee with sound knowledge of organisational governance.

Sarah Houston
Associate Senior HR Consultant

Sarah is an experienced  senior HR professional who has worked at both a strategic and operational level within a wide range of organisations including, arts, charities, manufacturing and a complex fast moving global financial services business.

Working at Director level, Sarah has led HR teams to work in alignment with businesses to lead the people agenda to maximise success.  Her particular expertise lies in complex Employment Relations, Board effectiveness, (including skill sets and audits), Employee Wellbeing and Engagement, Employee documentation and Safeguarding, both in the UK and Internationally.

Adopting a pragmatic approach, Sarah is known for having strong influencing and negotiating attributes as well as excellent interpersonal and organisational skills.  She has experience of working in collaboration with unions. She is a Fellow of the Chartered Institute of Personnel and Development, member of the British Psychological Society, holds the Certificate of Competency in Occupational Testing and Certified Practioner for Myers Briggs and Thomas International and a Trustee of the New Forest Trust and coach for Riding for the Disabled.

Gemma Bromfield
Associate Senior HR Consultant | Workplace Mediator

Gemma is an experienced HR professional specialising in conflict resolution, workplace mediation, and complex workplace investigations. With a background in a large corporate organisation, Gemma brings a wealth of knowledge to help resolve disputes and HR concerns effectively. Her commitment to fostering positive workplace relationships ensures mutually beneficial outcomes for all parties involved. Additionally, Gemma is an active member of the Chartered Institute of Personnel and Development (CIPD) and holds a level 5 accreditation. As an accredited mental health first aider, she is dedicated to promoting well-being and supporting colleagues during challenging times. Furthermore, Gemma is an accredited workplace mediator, equipped to facilitate constructive dialogue and find collaborative solutions.

Karon Keymist-Folkes
Associate Senior HR Consultant

With over 25 years of experience as a Senior HR professional working in large organisations, Karon brings a wealth of knowledge and expertise to every project.

Karon’s passion for HR and her unwavering commitment to supporting businesses of all sizes have driven her career. She is now focused on helping businesses thrive. As a Member of the CIPD and having recently completed the Certificate in Workplace Mediation, Karon is well-equipped to handle a variety of HR challenges.

Karon is a versatile HR generalist adept at managing both day-to-day and complex employee relations cases, as well as organisational change and restructuring projects. Her diligent, focused, and people-centred approach ensures that she delivers solutions that align with business goals.

Julie-Ann Wyatt
Associate Senior HR Consultant | Executive Coach

Julie-Ann is an experienced HR professional with over 15 years’ experience across public and private sectors, having held Head of People and Culture roles in multiple organisations. She has worked with businesses ranging from financial services and energy to larger corporates and start-ups. Julie-Ann is a Chartered Member of the CIPD, an EMCC Practitioner Coach, and a Spotlight Psychometric Practitioner.

She specialises in employee relations, organisational development, change management, executive and team coaching, and diversity and belonging. Julie-Ann has extensive experience supporting businesses through complex change, empowering line managers, and managing sensitive situations. Her work also includes leadership development, values-driven culture programmes, and coaching skills training.

Julie-Ann takes a pragmatic, empathetic, and commercially focused approach, helping individuals and organisations thrive through sustainable, people-focused solutions.

Julie Harding
Career Consultant | Outplacement Consultant | Employer Branding & Talent Acquisition Consultant and Trainer

Julie supports senior leaders with the delivery of large and small outplacement programmes (career transition support) within commercial and not-for-profit organisations. She helps employees find roles quicker if they are at risk of redundancy or are reaching a settlement agreement.  This leads to better results for everyone (happier exits, quicker job search, stronger employer brand).  Her background in Executive Search and Recruitment combined with her MBA qualification means that she has a strategic view of both hiring and job searching, and is in an excellent position to advise and support end to end on employer branding and talent acquisition through to internal mobility and outplacement.

Training and support includes design & delivery of outplacement programmes, masterclasses in personal branding, CV writing, LinkedIn, interview technique, networking and job searching, 1:1 career coaching and support (entry level to CEO), consultancy in employer branding, and training for hiring mangers in talent acquisition and planning recruitment; bringing consistency in their hiring processes.

Jonathan Moye
Associate Senior HR Consultant

Jonathan is Chartered MCIPD qualified with 20+ years of private sector Employee Relations (ER) experience gained in senior roles within sectors as diverse as retail, insurance, technology, defence engineering and construction. Jonathan also has 4 years of public sector (NHS) ER experience.

Jonathan’s specialism is complex case management, managing, advising on and conducting all types of investigations, hearings and appeals. Jonathan also has a real affinity for policy development, creating and reviewing HR documentation and devising and delivering training on ER issues. As well as providing training in commercial environments, Jonathan has wide experience as a freelance university lecturer on ER topics at Masters level. Jonathan has also delivered sessions for CIPD branches including the keynote speech for South London CIPD.