Employee engagement is a workplace approach resulting in the right conditions for all members of an organisation to give of their best each day, committed to their organisation’s goals and values, motivated to contribute to organisational success, with an enhanced sense of their own well-being.

If an employee is disengaged, then this leads to poor work ethic and overall attitude towards each task undertaken. Employee engagement starts at the beginning of the recruitment process, sourcing the right candidate who is passionate about the cause and their work. If this is lacking from the start, then it will be increasingly difficult to boost this later down the line.

Before we continue, we need to clarify the different between employee engagement and employee satisfaction. Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organisation, and go the extra mile.  Employee satisfaction only indicates how happy or content employees are.

So how do you find out if your employees are engaged or just satisfied?  Well, you ask them of course.  This could be done in the form of face to face interviews, much like the Stay Interviews we’ve talked about in our previous blog.  Alternatively, you could carry out an Employee Survey.

By providing your employees with an outlet to voice their opinions, you will understand where you’re doing well and where you may need to put in some work.

Improving Engagement

Once you’ve discovered your problem areas, you can, together with your employees, create an action plan to increase engagement.

Once your employees feel engaged they will:

• Collaborate on ideas to improve business processes and outcomes
• Feel empowered to come up with innovative solutions
• Are boosted with positive energy, which makes them more productive

Have you ever conducted an Employee survey?  If so, how have you used the feedback that was collected?  Did levels of engagement improve?

Let us know. We’d like to hear from you! If you’ve not carried out a survey, we can help.  We have much experience of carrying out Employee Surveys.