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AI in the Workplace

As artificial intelligence (AI) becomes more embedded in the modern workplace, UK employers must consider not only the opportunities it presents but also the legal and ethical frameworks that govern its use. From automating administrative tasks to influencing recruitment and performance management, AI offers the potential to enhance productivity and to support employees. However, its implementation must align with UK employment law and uphold ethical standards to ensure fair and responsible use. 

UK Employment Legislation Considerations 

To ensure compliance, employers must approach AI with careful attention to data protection, discrimination, and employment rights. The UK GDPR and Data Protection Act 2018 require that individuals are informed when significant decisions are made through automated processing. Employers must be transparent about the use of AI, explain the logic involved, and provide a route for human review of automated decisions. Consent, data minimisation, and fairness in processing are fundamental principles that must be embedded into any AI system.  

Under the Equality Act 2010, AI must not result in direct or indirect discrimination. Employers should carry out equality impact assessments before implementing AI tools in areas such as recruitment, appraisals, or monitoring. Regular auditing and bias testing of algorithms are crucial to demonstrate proactive compliance. 

Additionally, under the Employment Rights Act 1996, employees have the right to fair treatment in disciplinary and dismissal processes. If AI is used in these areas, employers must ensure that affected individuals are given clear explanations and opportunities to challenge decisions. Clear documentation and procedural fairness will be key to avoiding any legal disputes that may arise. 

Employers should also consider very carefully the security of employee data when using third party AI tools, and that there is protection of their data under the UK GDPR and Data Protection Act 2018. It is important that you do you due diligence on the tools that you use! 

What’s Legal 

The use of AI in the workplace must not override basic employee rights protected under UK employment legislation. Employers need to be clear and upfront with employees about how AI is being used—particularly when it affects their roles, performance, or employment outcomes. This includes explaining what data is being collected, how it’s being used, and what influence it has on decisions such as hiring, promotion, or pay. 

UK data protection law, specifically the UK GDPR, gives employees the right not to be subject to decisions made solely by automated systems if those decisions have a significant impact. This means employers must make sure there is always a way for a human to step in, review the outcome, and, if needed, change or reverse it. It should be noted that automated systems should assist in the decision-making process—and to not fully replace it. 

Employers must also take care to avoid discrimination when using AI. Under the Equality Act 2010, it is unlawful to treat someone unfairly because of characteristics like age, race, sex, or disability. If an AI system leads to biased or unfair outcomes, even unintentionally, employers may still be held responsible. To stay compliant, employers should regularly test AI tools for bias and make adjustments as and where necessary. 

It’s also important that the human oversight of AI decisions is meaningful. Managers should be trained to understand how AI works, question its outputs, and take responsibility for final decisions. Keeping clear records of how AI is used in key employment matters can also help show that decisions were made fairly and in line with current legislation. 

In short, AI can be a powerful tool in the workplace—but it must be used carefully, with transparency, fairness, with proper checks put in place to protect employees and to meet legal standards. 

What’s Ethical 

Beyond the legal requirements, ethical considerations play a vital role in how AI should be used responsibly in the workplace. While the law sets the foundation, ethics help organisations build trust, protect employee wellbeing, and ensure AI supports rather than harms working environments. 

Ethical AI use should be guided by principles such as transparency, accountability, fairness, and proportionality. Employees should be clearly informed when AI is used, especially in areas like performance monitoring, productivity tracking, or decision-making. They should know what data is being collected, why it’s needed, how it will be used, and who will have access to it. 

The use of AI must also be proportionate. For example, while technology can track productivity, overly intrusive monitoring—such as tracking mouse movements or keystrokes—can damage morale and create a culture of mistrust. Employers should weigh the benefits of using such tools against the potential impact on employee privacy and engagement. 

To support ethical AI use, organisations should put internal checks in place. Setting up ethics committees or cross-functional review teams can help assess the impact of AI systems before they are introduced. These groups should include voices from HR, legal, IT, and employee representatives to ensure decisions reflect the wider needs of the workforce. 

Involving employees early in the process is also important. When staff understand and have a say in how AI is used, they are more likely to support it. This approach promotes a culture of openness and helps avoid misunderstandings or resistance later on. 

In short, ethical AI is about more than just following the rules—it’s about using technology in a way that respects employees, supports fair treatment, and maintains trust across the organisation. Getting this right will not only reduce risk but also strengthen workplace culture in the long term. 

The Chartered Institute of Personnel and Development (CIPD) 1 offers helpful guidance on balancing legal obligations with ethical use of technology in HR and the workplace. Their resources emphasise the importance of responsible implementation and employee involvement when using AI.2 

What’s Next: Future-Proofing the Workplace 

Looking forward, AI will continue to evolve and shape the employment landscape in the UK. As technology outpaces regulation, businesses must take proactive steps to future-proof their operations. This includes investing in employee training, updating internal policies, and staying abreast of legislative developments such as potential UK-specific AI regulation and guidance from the Information Commissioner’s Office (ICO). 

On 5 September 2024, the UK became a signatory to the world’s first legally binding international treaty on artificial intelligence. This agreement reflects a shared global commitment to responsible AI governance and underscores the UK’s intention to align future regulatory developments—including potential updates to existing laws such as the Online Safety Act 2023—with key principles: the protection of human rights, the preservation of democracy, and the upholding of the rule of law. 

Current efforts remain focused on the AI Regulation Action Plan, which outlines the government’s strategy for risk-based oversight. The proposed AI bill is expected to follow later in 2025. 

AI can offer significant advantages to UK employers, but its success hinges on lawful and ethical implementation. By aligning AI strategies with existing employment legislation and fostering transparency and accountability, organisations can build trust and realise the benefits of innovation—while safeguarding employee rights and wellbeing. 

Would you like to discuss how View HR can help with using AI in the workplace and more – Get in touch today!